“Brian and Jared, who were the primary technicians for the installation of a new heat pump, and the others, Rex, Colber and Perrin, who also contributed to the installation, were awesome. Brian and Jared were very professional, courteous and friendly. They took the time to answer all my questions and explain the system and maintenance I should do. I chose R&R because the installation and service work done for me by R&R in the past was always first class. I highly recommend R&R.”
“The two technicians ( Eddie and Tyler ) who worked on our A/C unit last Friday and Monday were polite, efficient and professional. They answered all our questions in detail and explained how our system works. Having been in construction for a number of years I know how hard it is to find excellent employees who not only take pride in their work but in the company they represent. You should be proud and honored to have these two people on your team.
Thank you
Richard and Dianne Simpson”
“The technician who came to our house was polite and professional. I appreciated that he worked thoroughly and efficiently and that he answered all the questions I had at the end.”
“Quick response … within 2 hours they were here. Courteous, knowledgeable and had us up and running again before the temps got hot again. :)”
“Brian E & Jared did an excellent job of installation, as well as Jack B, the electrician. Loved the workmanship, friendliness, and professionalism they displayed.”
“I had Brian and Jared as my install team today and they did a phenomenal job. Jake was onsite for a bit as well. Brian and Jared were very professional, on time, courteous and did a great job of instructing me on how to use the new heating/cooling system that they installed. Removal of the old traditional A/C and furnace was done with respect for my house (not running into walls or doors and they protected my stairs). Brian and Jared took the time I needed to go over all of the new components by reviewing maintenance needs, what to look for, what each part of the pump, furnace and thermostat did and what I need to do on my end to ensure a long life of the equipment. I am highly satisfied by the whole team, including Bill Todd who was my salesman who is knowledgeable, but did not pressure me at all. It was a great experience!”
“Jason and Kaden replaced my gas furnace, heat pump, air conditioning, and humidifier with new Carrier equipment. They did an excellent job. Were knowledgeable, efficient, and did the installation in a very timely manner. I could not be more pleased with the quality of their work. R & R Heating/Cooling provided services and excellent equipment at a very reasonable price.”
“Alban S just did a wonderful job fixing my furnace and doing maintenance on my AC. He was able to find the little things that will make a difference in the long run tp ensure they are running more efficiently. He did an excellent job of explaining his work Step-by-step and getting approval along the way. I would highly recommend him for any repair on a furnace or AC unit, he did a wonderful job.”
“We were very pleased with all aspects and employees involved in our service. Braden was fabulous with the initial diagnostics and ensured we were billed appropriately. Bill provided expertise with analyzing our situation. We had really wanted to replace our dying AC with a heat pump, but Bill’s thorough analysis of our HVAC system layout, he determined that a heat pump would not work. Jason and Kayden were very thorough, courteous and willing to explain their work to us. New AC is working great! Thank you!”
Need HVAC Service?
Contact the experts at R&R Heating & Air Conditioning.
Call us at 509-484-1405!