“Brian and Kolton did an excellent job replacing our old furnace. Explained everything well and answered all my questions. Friendly and professional.”
“We had a great experience from start to finish. First, Randy was very knowledgeable and explained all our options for replacing our HVAC system very well. This allowed us to get the exact heat pump and furnace we needed with the comfort and features and wanted. Then the installation team lead by Brian was just as outstanding. His team was prompt, professional, and knowledgeable. The end installation looked super. It is apparent that R&R hires/trains high quality people that have the expertise to get the job done right!”
“Randy Haffner was incredibly candid, friendly, and helpful. He worked with me in analyzing whether to repair or replace our 19 year old gas Furnace.
Brian and Kolton did a great job installing the new Carrier Furnace.
The three of them deserve any recognition R and R and give them.
Thank you.
Wells Williams”
“Brian Estrela and Colby came to our home yesterday to install a new gas furnace. They did a remarkable job. Everything works as advertised, and they were exceptionally expert installers as well as congenial and pleasant. We had some enjoyable conversations as they worked. They left the furnace location clean and neat. Brian and Colby are great ambassadors for R&R!”
“I was completely impressed with their professionalism and customer service. Tom, Jake, and Bill were so friendly and explained everything every step of the way. Once installed they followed up to make sure everything was satisfactory.”
“I am beyond impressed with the R & R installation team. Brian Estrela and his crew came to install a new furnace in my 1940s home after the original one had a cracked heat exchanger. During installation, Brian noticed that the condensation trays that sat above the furnace had MELTED due to how oversized the original furnace was and made sure it was communicated clearly to me the impact it would have if the coil and tray assembly was not replaced as well. One thing led to another, and we ended up needing to replace the whole AC unit as well. Even though the additional work and cost was unexpected, I was again impressed by the clear communication and expertise brought to the table by the installation team. Within the next day, I had a new furnace, new AC unit, and a new return line run through the home to ensure that the new equipment was able to deliver the best performance possible. The team ran into numerous roadblocks during the installation due to the age of the home and odd configuration of plumbing, duct work, wiring, etc., but they resolved each issue quickly and skillfully.
All that to say, if I ever need anything done related to my heating and cooling again, I’m 100% going to call R&R – they get things done right!”
“Alban Sejfiu was our technician. He was professional, polite, and explained everything to me. I would highly recommend him.”
“Josh, our service technician, provided excellent service to clean our ducts and provided guidance to ensuring healthy HVAC quality going forward. Definitely will be using R&R in the future!”
“The service I received from my first call to request an appointment to the completed maintenance and diagnosis of what caused our furnace to stop working was exceptional! My first contact was with Angelina who kindly offered helpful tips and gave a message to a service technician to call me after his shift ended. Both employees were very friendly and understanding of my situation. The service tech, Alban, who was sent to our house was extremely courteous in calling ahead to tell me exactly when he would arrive. He was very knowledgeable as to how to diagnose and fix our furnace. He did a thorough 20 point inspection and communicated throughout the process to educate me as to what he was doing. I learned more about our type of furnace and required maintenance (unlike any furnace we had previously experienced) than what we were told when purchasing the new house. Alban was able to give us a discount that he was aware of from a company email he had received that very day. The furnace is working great and I highly recommend
R and R!”
Need HVAC Service?
Contact the experts at R&R Heating & Air Conditioning.
Call us at 509-484-1405!