“I am beyond impressed with the R & R installation team. Brian Estrela and his crew came to install a new furnace in my 1940s home after the original one had a cracked heat exchanger. During installation, Brian noticed that the condensation trays that sat above the furnace had MELTED due to how oversized the original furnace was and made sure it was communicated clearly to me the impact it would have if the coil and tray assembly was not replaced as well. One thing led to another, and we ended up needing to replace the whole AC unit as well. Even though the additional work and cost was unexpected, I was again impressed by the clear communication and expertise brought to the table by the installation team. Within the next day, I had a new furnace, new AC unit, and a new return line run through the home to ensure that the new equipment was able to deliver the best performance possible. The team ran into numerous roadblocks during the installation due to the age of the home and odd configuration of plumbing, duct work, wiring, etc., but they resolved each issue quickly and skillfully.
All that to say, if I ever need anything done related to my heating and cooling again, I’m 100% going to call R&R – they get things done right!”