“I asked for bids from 4 HVAC companies in the Spokane area. Two of the 4 responded and R and R provided a superior bid. I needed both the conditioned and return air ducts from the old heat pump to removed during the first visit and new ducts installed two days later after new HVAC equipment was in place. There are very specific dimensions that needed to be adhered to for the new equipment. In order to provide an accurate quote the Install Manager arrived to understand and plan the duct replacement. During his 2 hour visit he examined documentation and measured ducting requirements, and designed the replacement ducting. I discussed with him the need for noise reduction as the old system is very noisy. He especially designed a non standard 90 degree portion of the return air duct as a noise reducer. Removal of the old duct required about 3 hours of labor as the ceiling is 14 feet high and located in a small room with the heat pump, a water filtration system, water nitrate remover and softener, and 3 each 86 gallon well water pressure tanks. Installation of the new ducts was an all day job. The new heat pump was activated 5 days ago and I can no longer hear the heating system running anywhere in my home. I do have partial hearing loss. My son commented on how quite the new system is. I am very pleased with the professionalism of every employee that worked on this system. I highly recommend R and R.”
“Alban was very professional and knowledgeable and walked me through each process and I would refer him to anybody he did an amazing job.”
“I highly recommend this company. They were hired to install a completely new HVAC system. The sales team was professional and delivered in every promise. The installation team – Jerry and Walter – were very respectful of my home and very patient with challenges as they arose. They let us know when they were on the way, kept to regular hours so as not to disturb us and were completely competent in their jobs. They went above and beyond – putting plastic and paper down to minimize mess and even brought us cookies! Once work was complete, they took the time to explain everything and answer all my questions. Then…as if all that wasnt enough, we received a thank you note in the mail from the company hand signed by the team. Superior service! We were blown away and would say you are in great hands when working with R and R.”
“Karl did a great job of diagnosing and fixing the problem!”
“Colby came out and found that a connection in our ductwork had come undone. He repaired it and serviced our gas furnace. Work done very professionally. Will definitely use R&R in the future.”
“The technician who cleaned the air ducts for our central heating and cooling system was prompt, communicated well, did the job efficiently and effectively in less time than expected!”
“Alban is our maintenance serviceman, he always takes the time to explain in detail what is needed
and also he reset our thermostat the previous time he was here and we noticed huge difference in the comfort in our home .”
“Your serviceman was good and great to answer any questions that I had. That was helpful for sure.
I signed up for your yearly plan.
Thank you.
Jeanette”
“Tom did a great job! He was courteous and professional. He communicated prior to our appointment to let me know when he was on his way. He explained in detail what he was going to do before the installation of our water heater and he was efficient and timely with the installation, leaving no mess to be cleaned up afterward. He answered all my questions. Thank you for the great service!”
Need HVAC Service?
Contact the experts at R&R Heating & Air Conditioning.
Call us at 509-484-1405!